MY BAGGAGE WAS DAMAGED ON CONVEYER BELT BY PERSONNEL AND THUS CONTENTS WERE EXPOSED AND NO RECOVERY OF ANY ITEMS. STAFF JUST TIED BAG AND MADE MY SISTER (WHO WAS NOT THE OWNER OF THE BAG) FORCEFULLY SIGN A DOCUMENT WITHOUT MAKING US AWARE IF ANY OF THE ITEMS WERE MISSING.
Iwas due to travel to Chennai on Jet Konnect flight no 2251 ETD 6:45 AM on 20-09-10. Even after checking in time, I could not travel in the mentioned flight. This has created both monetary and emotional loss to me. I had sent mail to Jet Airways which has received set reply from certain executive of Jet Airways. I request consumer court to take up suitably.
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Given below my continuous interaction about my complaint. Did’nt get any satisfactory answer then showing authority by the concern officer over telephone.
—– Original Message —–
From: BSRAO
To: customerrelations@jetairways.com
Sent: Monday, October 12, 2009 1:17 PM
Subject: Fw: Poor announcement system and mistreatment by staff
Dear Sir/Madam