poor afetr sale service

I bought samsung washing machine Last november 08′ in madurai , recently i got transfer to hydrabad, my washing maching got damaged during transit , i call the SAmsumg call center on 4.05 .09 to inform the same and get it repaired , after 4 days engineer visited and said no complaint and even with out checking said it is ok(i was not in home than). Continue reading

Shit after sale service from SAMSUNG INDIA

The First Interaction after customer purchases a Samsung product is with Installation Engineer. he gives customer a feel how the future service level be. I purchased a Fully automatic Samsung Washing Machine from Bangalore and called installation person. He came and asked that you need a 15 amp power socket near to point you need washing machine installed. Continue reading