poor afetr sale service

I bought samsung washing machine Last november 08′ in madurai , recently i got transfer to hydrabad, my washing maching got damaged during transit , i call the SAmsumg call center on 4.05 .09 to inform the same and get it repaired , after 4 days engineer visited and said no complaint and even with out checking said it is ok(i was not in home than). Continue reading →

Shit after sale service from SAMSUNG INDIA

The First Interaction after customer purchases a Samsung product is with Installation Engineer. he gives customer a feel how the future service level be. I purchased a Fully automatic Samsung Washing Machine from Bangalore and called installation person. He came and asked that you need a 15 amp power socket near to point you need washing machine installed. Continue reading →