Videocon Washing Machine burned

Our Videocon washing machine got completely burnt on 24th Aug while it was in action (washing). It had just completed 3 years warranty period (21/8/2007). The local customer svc say there is a depreciation of 60% and hence I have to pay 60% cost for a replacement machine. It seems the reason for the fire was due to poor safety measures on Videocon washing machine. Continue reading

defective service by videocon

my name is vipin jain. i made the complaint of damaged knobs and selector on 9/8/2010 vide
complaint no. JAI908100077. one of the technician named Ravindra, from service
centre in jaipur visited my residence on 4/09/2010 without available parts and
then departed made me to note three telephone nos. of service centre to make
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POOR AFTER SALES SERVICE FROM VIDEOCON

I HAVE PURCHASED VIDEOCON MAKE FULLY AUTOMATIC WASHING MACHINE IN JANUARY 2010 FROM BIG BAZZAR.THIS WASHING MACHINE STOPS FUNCTIONING FROM 17.08.2010. I HAVE LODGED COMPLAINT WITH M/s.VIDEOCON U/NO.VHA 1708100005 dated 17.08.2010. AFTER ONE WEEK TECHNICIAN VISITED AND TOLD THAT MOTOR BURNT.THERE AFTER NO ONE HAS CONTACTED AND NO FEEDBACK FROM M/s.VIDEOCON, COMPLAINT IS STILL PENDING. Continue reading