No support or replacement of failed battery within warranty period

I had purchased an industrial battery, model IQ 500 Plus MF, serial number 90582, manufactured by a very renounced Industry “Exide Industries limited” on 15th of April 2009. The battery was used with a Luminous 800 v Inverter for back up power support in case of power failures. The warranty for this battery model was two years maintenance free from it’s date of purchase that is from 15-04-2009.
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