slow internet speed

hi
iam from indore.i have a broadband internet service.speed is 256 kbps.since the network is bought by the intonet from the sify ,my internet speed has gone very slow.when i complain them that the speed is very slow they say different reason and refuse to accept the speedtest result that i have ran on this site.i dont know what to do now.the result sumarry is as follows:-
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