Compensation Claim

I have booked 4 tickets for IPL T20 match on 17th Feb 2010 through intenet from website www.ticketgenie.in.The match was scheduled on 16th March.But I haven’t received my tickets.
I had contacted them many times through email and phone but everytime they made me assure that I will get my tickets atleast 2-3 days before the event.
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