this complaint is respect to a postpaid service and billing, The tata docomo postpaid at bangalore have not given any proper billing nor an acknowledgement. after a long time today i get a call from some unknown number and they ask me to pay a bill of 1700 Rs. This is completely atrocious they are taking the customers for granted, i had clearly sent an email to the country head of consumer affairs, Mr.elango. and all i get is an formal e-mail that they will take strict action. But i was personally humiliated and hurt. cOMPLAINT DETAILS BELOW Hi sir, Am praveen kumar from hosur which is a town in tamilnadu working as an engineer in a MNC. The reason for my mail is your service is very BAD to be superlative enough its been the WORST and the people at the service desk aren’t service oriented, if you doubt me you can google tata docomo problems/complaints to know the exact status. Three things that i would like you to be informed is 1.Billing issue- Committed By dealer was verbal and the actual was completely a different story. Roaming free service but actually not roaming free. 2.Service desk- I never made any comment nor used abusive language but Mr.vinod made a comment(neenga onnum chumma pay pannnala(you are not freely paying)- IN A VERY SARCASTIC TONE) and the superior not stepping from his desk to intervene and pacify 3.System loop holes- No e-mail/electronic copy or hard copy either during the plan selection completeion or during complaint. PLace:Docomo Service center,Koramanagala,bangalore. People involved:Myself,my wife, Mr.Vinod-Docomo,Mr.Shyam-Docomo. Date & Time: June 13,2014. 5.00 Pm to 6.00 Pm IST Witness:Customers,Docomo Employees,Security who were present at that time inside the office. I believe to solve a issue rather than forget it that is the reason i am writing to you. MY REQ ID-419236355. W.R.T To the above ID. i have a real bad experience with the billing on the TTL account(8147835xxx) which my wife was using. The commitment when they issued the postpaid sim to my wife was that the roaming is free for the plan but it didn’t show up during the billing. So, unhappy with the billing my wife had registered a complaint with your team before june 6,2014. they just give the SR number that too in some torn out paper and sms is sent with the same number. Today in this modernized world where people are able to even access the PM office files we are not even in a position to get the complaint copy Do you think this system is fine. Even if i register a FIR i get a copy but at TTL i get some random torn hand written/scribbled paper?. sir, when a complaint is to be made the complaint is to be taken in the as it is said and the perception of the writer shouldn’t be there. so,the complaint giver shall give the complaint by his/her own, only if the complainant requests some other person should take the complaint. here my feedback to you is that the complaint writer is not mak

I want The service provider to pay an hefty fine under my name to any of the NGO in india that helps people for education

Email Id: pravin4ever@gmail.