have taken tikona broad band connection on 12/09/2013, but unfortunately network strength was poor in my locality and I have requested for disconnection on 20/09/2013. I have raised complaints regarding this in tikona care and after several attempts from tikona engineer issue couldn’t resolved and they suggested to go for disconnection so that tikona will refund the money back with in 45 days. But unfortunately after 45 days I an e-mail stating there is no refund amount applicable. This is a kind of customer harassment Please find my details User id : 1109067577 Date of connection : 12/09/2013 Date of termination : 20/09/2013 Sales/Engineers’ name/cell number who contacted us for connection : 9343683607, 9341127872(M kasinath), 9740330684 (Vijay engineer)

I want my amount to be refunded

Complainant Information
name- suvenduchakra