Unstable internet connection, lack of pro activeness from Tikona customer care. Lodged multiple complaints regarding this at the help desk but the issue is not being entertained seriously. Whenever a complaint is lodged, the incident is closed without confirming from me whether the issue is being resolved from my end. Sometimes I am told that a technician will come visit my place to resolve the issue but nobody shows up at the appointed time. User ID:1107685399 Recent complaints lodged:1-3042582174,1-3045300969
A stable internet connection so that I don’t have to call the help desk every now and then and also request to entertain the issues more seriously whenever a complaint is lodged.
Complainant Information
name- jayottam