I have placed a Order for Micromax Q56 Mobile Phone (Baby Pink) from www.timtara.com on 21st April 2012 with Order No. 10240592 using the State Bank of India Net Banking and paid Rs. 3,298. It has been 4 months now after many phone calls and emails they cancelled the Order but are not issuing a refund. When ever I called on Phone they just say they are sending a request to the Backend Department and no further information is provided and this is going on and on. A few times the person I had spoke on phone was Kafil Ahmed and also emailed to Miss. Kangan Magon in August she said its being refunded and later stopped responding.

REFUND OF COMPLETE AMOUNT AND REOPEN Complaint Id 44226/2/2012 which was closed without resovling the issue.

Complainant Information
name- srprasad