I am a regular user of airtel from d past 5 years, my no is 9163763009, I had got a balance of 400 rs for the 399 plan of blackberry, but as it happened my balance also got deducted and the blackberry services also didn’t get activated, i went to the customer care several times, the airtel office in City Center Salt lake, Kolkata knows my plight, they even lodged a complaint in my name but to no avail, 400 rs is not a small deal..if it were any small amount I would had paid no attention…now for more than two months my blackberry services hasn’t been working. I request you to please return the 399 rs of balance that got deducted. otherwise this would leave a very bad impression for airtel in my mind.