Regarding vodafone no.8879126572 My Sim of 3G in Ipad.Was in Rs.450/-pm, total 1.5gb free .Record of 1&1/2 year never used that much.but as I changed my scheme from Rs.450/- to Rs.650/- unlimited. My Billing cycle is 17th of the month. Changed on scheme on 20th of oct2013. recd the bill of Nov.2013 in which it showed, prorata usage from 20th oct to 27 oct 3 GB and they charged me Rs.2975/ Now I have reced dec bill which shows 1.75Gb usage for the whole month.It is clear that they have hiked the bill. I visited the store in santacruz west they said they cannot do anything.Finally I had to pay.
Refund of excess charged with the taxes fine them for doing this.
Complainant Information
name- Ghansham