Logged a complaint at service center 15 days back.The Engineers reported its a missing part issur…Its been more than 15 days but the part has still not become avaialable.I have been told that I need to wait another week or 10days for the part as thy still need to check whether the part would become available or not.Its only a 3 years old machine whose part is not being available.Very poor sevice for samsung…