Dear Sir/Madam, I wish to file a complaint against the Website Whaaky.com, who is making fraud with the customers. I placed an order on whaaky.com in the month of April.My order number is S80344426.It was COD order for the five Koutons Jeans ( Screen shot of Order is Attached ). First they took two months to process this order. On 4th of July I received my order through First Flight Courier. I paid my COD amount to the courier. When I opened the parcel, it was a great shock for me. Instead of 5 Koutons jeans, they sent me normal low quality Jeans. On the same day I filed a complaint to Whaaky.com ( Screen shot is attached ). Whaaky support team suggested me to send the images of the product received and I did the same. After Sending the images they told me to do the self shipment and return the Product to their Address which is mention above. On 18th July they confirmed the receiving of Defective product parcel ( Screen shot of mail is attached ) and assured me that they will reship the order in 4 days. It is more than two months I am again waiting for my Order. whenever I call them they give different excuses. sometimes they said we are dispatching the order very soon and sometimes they said there is shortage of size ( Copy of mail attached ). On 6th August they mailed me that they have Reshipped the Replaced order though First Flight AWB : F99100220210. Today is 28th of August and this AWB. No. is still not traceable. And when I called them about this, they said there is some ERROR with Logistic team, you will receive your parcel very soon. Two days before I send them mail to Refund my money if it is not possible for them to send my order and also said that if they will not do the same I will file a Complaint in consumer court. And Now they are not replying to my mails. I shall be very thankful to you if you kindly look into this matter and give a lesson to the websites like Whaak.com. Regards, Rahul Satyawan
Either they send me 5 Koutons Jeans as per my order or Refund my money with all extra expenses I spent to send them the courier.
Email Id: rahulsatyawan@gmail.