with out any information balance reduction

this my mobile number 9994987717 on 03/02/2012 evening i recharge my mobile with 345 after that they half hour they taken my balance 99rs from my account if i as they saying still system not update ,,,, all the time i get this same reply only my complaint number is
(30203019353) you take series on this mater i want all detail about my balance reduction

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