Handset Detail IMEI No – 911202500184387 Model – XOLO X-900 Case Id – 310000104028 care@xolo.in I had sent the mobile to the below service center in Mumbai last year around 15/08/2013 after this had crashed and there was no center in Pune Service Center Delivery Address:- 1003/1004 10th Floor Sector:19D The Ambience Court Opposite to RTO Office, Navi Mumbai Vashi 400703 Maharashtra India 022-4115xxx I have been asking them for an update since then but they are not responding with any positive update. Neither did they provide me with a stand by handset. I had bought this for 22000 INR and this did not even last for an year. This is so poor customer service. There is no escalation path in this company. Please help. Your help is appreciated.

New mobile or compensation damage.

Email Id: joy.avinash@gmail