Yepme Shopping Refund Process

I have apply for refund on 3rd July for my last order.order id-14054508 complaint id-1874199.My mobile no is 9228XXX82.According to yepme’s policy a consumer will get a refund with in 14 to 21 days. Then why my refund process takes so longer time ,till I have Called yepme 3 times and they said , ur refund is processing. Very disappointing service for refund

Regards
nimeshparmar99955@gmail.

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