I have applied for new connection through online link (http://www.youbroadband.in/onlinesales_crf.php?id=2015041312692) on 14-04-2015. Later on You Broadband customer care girl called (Number: ) and after discussion on the plans and charges, she told that, will the connection in 3 days and send an email. I filled the form (http://www.youbroadband.in/onlinesales_crf.php?id=2015041312692 ) and paid through my credit card and got the Payment Confirmation Email form YOU Broadband [ Email Text Pasted Below…See]. I called customer care and send several emails to various so called responsible peoples, but got no connection till 30th April-15. I raised the issue in Appellate Authority (appl.mum@youbroadband.co.in) as well, but even they all are thinking…”WHO CARES”… Following are the few number of the customer care whom I talked, and each time they say, “We are looking into the case and will call back in 10 mins”, but as usual, that 10 min..never comes. 91+ 9223735xxx 91+ 9892577xxx 91+ 9223735xxx 91+ 86552272xxx ATTACHMENTS PROOFS: Email: Payment Confirmation – YOU Broadband Date: 14 Apr 2015 12:57 Subject: Payment Confirmation – YOU Broadband We acknowledge receipt of your payment towards subscription of YOU Broadband India Private Limited services. Plan Subscribed :: YOU KHARGHAR EXPRESS 70 GB 3 Months Modem Type :: NO-MODEM Registration No :: 2015041312692 City :: KHARGHAR Total Payment (Rs.) :: 1797.00 Please be informed that installation of your broadband account would be completed in next 15 working days.
DamageOccured
I want return of Rs. 1797 I paid for the connection.
Email Id: vinod.patent@gmail