I put a new connection request from You-Broadband and done online payment. They refused the new connection request and also they are not refunding my money. I had done online payment through ICICI bank net banking, of 1974Rs on 15/04/2014. Transaction Remark for the same is “BIL/ 000577217712/ Pankaj Aggarwal/ YOUBROADBAND_MI”. My Address where I requested for new connection: H.No 486, First Floor, Sector 40, Gurgaon-122001. Ph.No: 9999986930 Address of service provider: YOU Broadband India Pvt. Ltd. FF001, MGF Mega city Mall, MG ROAD Gurgaon, Gurgaon – 122002 , Help Line – 88264 78787 Email : customercare.gur@youbroadband.co.in I had talked to this service provider multiple times and put online complaints for refunding my money back, but unfortunately I never received any reply from them. I also put complaints on phone and every time they make some stupid promises. I put complaints on following numbers; I had taken these numbers from their website: Divya Singh(Appellate Authority For Public Grievances) Email: appellate.gurgaon@youbroadband.co.in Contact No: 098252 86495 R.Ramanathan(Nodal Officer) Email: rama.nathan@youbroadband.co.in Contact No: 08744003004 Now I need my money back and proper compensation for all this torture and follow ups. They have wasted so much time of mine. Regards, Pankaj Aggarwal 9999986930

Regards
pankaj085@gmail.