I had bought a Reliance 3G connection-9681185785 for high speed.The connection was taken in the month of November 2012. However, from January 2013, the internet connection is out of order. Since I do not get much time to spend in laptop with dongle of 3G, i realised it in February 2013. I found that the dongle is out of order. I tried the dongle in several pc/laptop. I lodged the complaint to relinace customer care through email. The shop/reliance web world of Camac street from where I took the connection is now closed. I had communication with the customer care officers several times ,but no result.Now, I don’t want to pay the bill which is due on 16th March. For the last entire month I could not avail the service, why should I pay the bill? I want refund of money of Rs 1299/-for Reliance 3G for the kind of service they have offered me & harrased me in due course. The service of reliance is pathetic.

I am unable to do any kind of internet transaction which is mostly required for me.I have talked to them several times. This is the last communication from Reliance : This is with reference to your e-mail dated March 11, 2013 for your Reliance 3G number 9681185785, regarding connectivity and service disconnection. We regret the inconvenience. We have checked and verified in our records, services of your account are active. We would like to discuss in detail regarding the speed issue and request you to call us at *355 or 3033 5555 (Free from Reliance phones) or 1800-3000-5555 (Toll free) at your convenience. We request you to kindly reconsider your decision to exit from our services and give us an opportunity to assist you better. In continuation to your e-mail regarding refund of data card’s price, please note that 3G device has been sold to you on outright sale basis and you are the owner of the device hence, refund is not applicable. We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations. We appreciate your patience and co-operation in this regard. Assuring you of our best services always. Thank you for choosing Reliance. Regards, Ajitabh Yadav Officer – Customer Care Reliance Communications Limited