Dear Sh Gaurav / Sh Anand

Kindly refer to our discussions on various occasions wherein it was clearly stated by you that in case of transfer of vehicle to some other person “DRIVE ASSURE PORTION” of the policy will not be transfered to new owner and amount on this account shall be refunded to me. Based on your confirmation only i agreed for transfer of policy in the name of new owner.

Now contrary to your commitment Sh Akash is informing me that refund will not be given to me which is very much unlawful and breech of trust.

I request you that as per your commitment , kindly take up suitably with concerned authorities for refund of this amount immediately to me withtout any further delay. Alternatively cancell this policy and refund the total amount to me and isue a new poilcy(OWN DAMAGE ONLY For which premium is around 140000/- only) for remaining period in the name of new buyer for which amount shall be paid by me and balance amount i.e 21806-14000= 7806 may please be refunded to me immediately..

Kindly take immediate corrective action for refund of above amount to me, approx. Rs. 8000/- and inform me by return mail to avoid initiation of legal action at my end .

Regards

S C GROVER
Manager (SAS) -MIR & ER
Phone : 01334 281547
Mob: +919759077400
—– Original Message —–
From: Akash.chougule@bos.bajajallianz.co.in
To: S C Grover
Cc: kinjal.dedhia@bos.bajajallianz.co.in ; Sandeep.Nair01@bajajallianz.co.in ; gaurav.rana@bajajallianz.co.in
Sent: Wednesday, April 28, 2010 7:30 PM
Subject: Re: policy No.OG-10-1109-1801-00001898 COMPLAINT NO. 4516308 DATED 27.04.2010 Issue number 4519559

Dear Sir,

Greetings!

This is with reference to below appended mail.

We regret to inform you that as per policy conditions in case of transfer of policy; the drive assure benefit also transfers in new owners name along with the policy and no refund will be processed.

Please feel free to revert in case of any query.

Thanks and regards,

Akash Chougule
Bajaj Allianz.

S C Grover wrote:

URGENT

Mr.Sandeep Nair,

Inspite of my repeated request and lodging the complaint vide no.4516308 DATED 27.04.2010 no reply has been given to me. I request for your personal intervention in the matter in resolving the issue so that amoount on account of “DRIVE ASSURE PORTION” is refunded to me immmediately.

Regards

S C GROVER
Manager (SAS) -MIR & ER
Phone : 01334 281547
Mob: +919759077400
—– Original Message —–
From: S C Grover
To: kinjal.dedhia@bos.bajajallianz.co.in ; Sandeep.Nair01@bajajallianz.co.in ; customercare@bajajallianz.co.in ; info@bajajallianz.co.in ; Akash.chougule@bos.bajajallianz.co.in
Sent: Tuesday, April 27, 2010 9:03 AM
Subject: Fw: policy

—– Original Message —–
From: S C Grover
To: Gaurav Rana/Dehradun Branch/OTHERS/Bajaj Allianz
Sent: Tuesday, April 27, 2010 8:47 AM
Subject: Re: policy

MOST URGENT

Sh Gaurav,

Kindly refer to our discusssions, drive assure policy document and my trailing mail wherein it is clearly mentioned that drive assure portion of policy is not transferable incase of sale of vehicle to some other person. Only own damage portion will be transfered and amount charged on account of drive assure will be refunded to me. But to my surprise cotrary to our discussions, policy wordings and my reqest vide trailing mail, whole policy has been transfered in the name of buyer which is very much unlawful.

In view of above i request you to kindly arrange for issue of revised policy in the name of buyer (Only own damage portion) and arrange refund of amount to me on account of “DRIVE ASSURE PORTION”

An immediate actin is requested. Kindly inform me by return mail the action taken by you.

Regards

S C GROVER
Manager (SAS) -MIR & ER
Phone : 01334 281547
Mob: +919759077400
—– Original Message —–
From: Gaurav Rana/Dehradun Branch/OTHERS/Bajaj Allianz
To: S C Grover
Sent: Monday, April 26, 2010 5:48 PM
Subject: policy

Dear sir
kindly find the attachment of policy.

Regards
Gaurav

——————————————————————————–
From: S C Grover [scgrover@bhelhwr.co.in]
Sent: Tuesday, April 20, 2010 10:57 AM
To: Gaurav Rana/Dehradun Branch/OTHERS/Bajaj Allianz
Subject: RC

Dear Mr. Gaurav

As discussed, R.C. of new owner is attached with old policy. Kindly arrange to transfer the same in the new owner’s name (own damage portion) for remaining period i.e upto 20 Feb 2011. Since drive assure portion is not transferable. Kindly arrange for refund of amount of drive assure portion to me on pro-rata basis.
An immediate action is requested. Action taken may please be informed by return mail.

Regards

S C GROVER
Manager (SAS) -MIR & ER
Phone : 01334 281547
Mob: +919759077400