I activated 475MB of 2G data for Rs.95, validity 19 days by dialling vodafone USSD code *111# and selecting appropriate codes. Due to some Technical glitch in my 1st attempt it showed the message MMI complete. I waited for any message but nothing appeared. So I tried again to activate the pack and it was successful, the message was shown as expected at the last step of the process through *111#. After that I received the mobile sms confirmation that Internet Pack is Active now valid upto 08.07.2014 and balance is 950MB. As the download limit shown is double the one I activated, this led me to check my balance and I found that Rs.190 has got deducted (95+95) from my balance.However the validity period is shown only 19 days instead of (19 + 19) days.
Complainant Information
name- gautamkalita e-mail gautam0478@gmail