Hi, I had a vodafone postpaid connection (98848962XX), When i wanted to travel outside India for few months I went to the store and requested to convert that number to pre-paid, and he suggested to take safe-custody which i can pay one time money (~ 400 to 450), then once i’m back i can get the same number. But when i’m back, they told the connection has been closed and i have to take a new connection only. then i got the new connection with same number with my corporate plan (299) and i got the confirmation of detailed plan charges through Email as well. But In bill they have charged around 3000 for 1 and half month and disconnected both incoming/outgoing calls without any intimation.

I have sent the complaint to vodafone corpcare, but they keep on extending the resolution date and saying they are working on it, and after long period they said the plan has been changed to different plan after taking connection, and they are refusing to say why the PLAN is changed without my request. Now they are threatening in phone that that they have filed a case and i failed to reach the court, and they are filing the FIR against me in Sriperumpudthur (Chennai) police station, and their behavior of talking is not decent and they are not listening my questions. If somebody has faced similar issue, could you help me is it possible to file FIR for these things. since i never refused a bill, but i wanted them to correct the bill according to my plan which i subscribed. I’m sure what plan i subscribed and i have a plan details sent by them on email confirmation. Also out of my 18 bills almost 80 percent of monthly bills are fake and they add extra charge for stupid reason, then i talk to customer care, then they give waiver on next bill. But i don’t understand why this corporate stupids making wrong bill and collecting it, and giving as waiver in next month.

Regards
mathi_cse@yahoo.co.in