Vodafone No:-9811155xxx. this number is a CUG number. last month my bill for November (1-30 nov),whenever i called on CUG numbers in my company all the calls are billed. the numbers which are under CUG are calling me but they are not billed but my number is getting billed,i have made almost 90% of calls on CUG numbers,still my bill stands at 4500. when i called customer care,they say they can never make such mistakes,i mailed the care email id,they say they have adjusted 12 rs. are they joking me,12 rs…my whole bill is filled with callings made to CUG numbers yet there is no solution. i mailed them for updates ,yet nothing… they say we called yu but u did not pick,than i gave them a alternate number to call but yet they have call on that number…(alt no:- 9582807xxx(this is a CUG ) number,whose billing is there in the bill. the care people are insensitive and un supportive. along with that i have asked them to activate a 3G pack..upon completion of pack u should be getting a message from the service provider that yu have consumed this much of your data…but they never do..this is happening from last 2 months,but what they do is convert you plan to a capping plan in which instead of paying 250…you will be paying 1000(250+750), they do it without the consent and also no acknowledgement from customer… this number is up and running for past 3 years….and yet this service/… help
i will not be paying the extra amount for this month… today is 15-12 and my bill pay date is 19-12.. i am not asking for any adjustments…i need a new bill for month of November…. with adjustments than only i will pay the bill… and also i will not be paying any extra amount under the sake of late bill payment or anything… i don’t wan disconnect this number…but if this is not solved i fear i will not continue the services…
Email Id: khyatidhingra@gmail.