Airtel – Extra Numbers Billing added my account

My company name is: Manoj P Kanuga & Assosicates I am the manager of this company. We had applied for a Airtel Corporate plan for 2 Numbers on 29th November 2014: Number 1: 9016138xxx Number 2: 9033571xxx Through the Airtel Agent (Name: Vivek). His Contact Number is 9724049xxx in Baroda, Gujarat. First of all they had given us the plan of Rs. 299 in which we will get the following benefits: 1500 Local & National Minutes 1GB 2G Internet 250 Local & National SMS But actully it is not the given plan. As I can see in my bill that there is 399 Hero Rental plan is activated and also confirmed with Airtel customer care executive. They said there is no 299 plan is available in Airte. So We have been fraud by a wrong plan. Now, On 01st January 2015, we received our bill. And we saw that there is 5 extra numbers are also added in our account. We have only registered 2 numbers i.e. 9016138xxx & 9033571xxx. The following numbers are not of our company. 7043340515 7043340516 7043340517 7043340518 7043340519 We have not applied as well as we have not received those SIM Cards of above given numbers. So how & why this number is added into our company’s name?. And most importantly if someone from them did a criminal activities from that numbers who will be the responsible?. and Who is liable to pay their bills?. We need proper resolution on this matter. I am continuously trying to call the Airtel Agent Vivek (Through whom we have registered on Airtel) since 20 days. But his number is out of reach (9724049xx). Please co-operate on this, and give us the proper resolution.

And most importantly if someone from them did a criminal activities from that numbers who will be the responsible?. and Who is liable to pay their bills?.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.