Hi, I have been using postpaid connection over 15 yrs. On 26-10-2018 my sim got failure, I have contacted air-tel store near S2 perambur, chennai. They have replace new sim and they told within 4- hours it will activated . But, again they changed another sim on 28-10-2018 and told same things. My sim didn’t get activated over 5 days. I have call to 198 and raise a complaint till now problem has not clear.My interaction id 2824316474 Very very worst services in airtel, They didn’t know how to activate sim also poor customer care in airtel store in perambur… On 29-10-2018, 198 customer care MR arun( 2824316474 my interaction ID) told by 10 clock problem will resolve it. I have call around 11.30 and ask update in 198 again Mr chander kumar (2624448958) he told wait 24 hours … they have cheating me i have record voice of MR arun and chander Kumar.

Regards
psvignesh4193@gmail