Airtel Prep-Paid Mobile Balance Lost on International Roaming – No Customer Service

My Airtel Mobile prepaid balance all gone. I am on international roaming. All off sudden my balance vanished. When i check online transaction history there are no transactions showing. Dam before also they cut my balance 100 Rs per month for 2 months. When I ask them they said it is rental for international roaming. But when I checked I couldn’t find anything stating that there will be rental applicable for international roaming. Now this balance vanished. So please check this issue. My Mobile no is 9849527952 Andhrapradesh. Presently I am out side India. If need call me on +97433668819. Otherwise you can give miss call to mi Indian no. I will call back.

Regards
mdrasoolb@hotmail.

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