I have paid a sum of Rs.3087.40 vide cheque favoring to M/s. IFB Industries Ltd towards TWO YEARS AMC charges on 28.07.2010 and the cheque was presented by IFB Industries Ltd and debited the amount through my Bank Account. IFB Industries Ltd have not forwarded the AMC Agreement so far even after my repeated written requests. The funny thing is that IFB have not carried out not even a single PREVENTIVE MAINTENANCE till today. In this regard I have made umpteen number of online complaints but all in vain.A Registered A/D Letter dated 23.05.2011 was sent to IFB INDUSTRIES LTD COCHIN requesting to forward the AMC Agreement and deputing their service engineer/s for carrying out the service / Preventive maintenance. Though the letter has been received by IFB on 25.05.2011, they have not taken any action so far. According to the date of payment of AMC charges, the two years period is being expired on 27.07.2012.