Respected sir, i booked a ticket from macherla to kphb colony(hyderabad)on 24th april. ticket was not confirmed but amount was debited from my sbh card and indian overseas bank card( total amount is 190*3= 570). its almost a month, i called many times to their tollfree number,representatives are saying it was initiated and amount will be credited to the account, but when? in the mail they mentioned that 7 to 10 working days. but what is happening? for suppose can we get into any APSRTC bus if we have 1 rupee less than the required money. but those people are keeping our money many days! during phone conversation with the representatives,i warned them that i will file a complaint against them in consumers court because of their bad service and that representative replied in a harsh manner and told ” file a case, its up to you and we dont bother”. they are this much ridiculous about consumers. please take necessary action against this. here i dont find the place to attach the mails. any way i will paste one of the mail send by them here. ” Dear asvbalakrishna, This is in regards to your Order with Reference Number 3000503298 on the Merchant Website apsrtconline.in. We are unable to obtain authorization for the following Payment 16091950 . Please re-visit the Merchant Website for completing the Order. However, in an rare event that the amount is charged or blocked in your account, we will coordinate with the bank and have the money reversed to your account within 7-10 business days. For your convenience, we have provided the order details below. Order Information Merchant Website : apsrtconline.in Date : 2013-04-24 13:35:10

Merchant Reference Number : 3000503298 EBS Payment ID : 16091950 Payment Amount : Rs.190.00 Customer Name : asvbalakrishna Customer Email : balakrishna@peoplesperson.co.in”