Bad expriance at JIO service Centre

Dear JIO Team, I’ve purchased a JioFi 4G Hotspot ,491193575 SNo/IMEI: RPEMFLC 00298557 on 04-03-2017 from RELIANCE RETAIL LIMITED by online shopping.After that I also took a Jio sim ( No. 8777342368) from local jio store at kadamtala, Howrah, West Bengal, India with Prime Membership by paid Rs.99/- but unfortunately the device was stopped working from 27-03-2017.

The Device has the warranty of 1 year but in this connection when I reached the Jio Service Center at Belilious Park, Howrah, West Bengal then they told me that they can’t entertain because they only Entertain 37 Peoples in a day.I don’t no is it true or not but it’s a bad experience for me as a Jio Customer.When Mukesh Ambani assured peoples for a better service provide by Jio and Bilions of customer trust on it and changed there previous connection and join Jio then here is shown a fake promises where a Jio customer Care only Visit 37 Peoples in a day of billions is it a joke or not??? Please solve the problem as soon as possible of your otherwise many of peoples like me get back there old service providers.

Regards
amitkumarsinha@live

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