Dear Sir/ Madam I was a Barclays Credit Card holder with Card No. 4339 XXXX 6728. After getting confirmation from call center executive , I have made the total payment of Rs.19437/- and Rs.1940/- on 30.08.2008 & 02.09.2008 , Which result in the credit balance in my card account statement .Even after completing my obligations under the settlement, I have not been issued a closure letter by the Bank. On top of that , I have started to get calls all over again for settlement of this card. Even after repeatedly bringing to the notice of the callers about my settlement, the calls are not stopping.

I then directly called the Bank helpline and registered a complaint regarding the closure of my card account with Complaint No.CAS-2371609R and CAS-297972. I received a call for a renegotiation. But no letter was sent. I am not interested in renegotiating my settlement. I just want my closure letter for the settlement I have already done on 02.09.2008. After a lot of emails, I do have the original card statement letter with credit balance of Rs.246.38/- with me and the receipts for payments. To avoid admitting their mistake and/or deficiency on their part, they are accusing me of fraud. Please instruct me whether I should approach the prescribed courts for the readdress of this grievous accusation as well as financial loss due to the Bank’s action. I am unable to take any credit from the banking system due to poor CIBIL score shown due to the pending default of Barclays credit card in spite of paying my settlement. This is causing me mental as well as financial setbacks.

Regards
sunilsonkusare@gmail