Bata Sold me a A Pair of Defective Slipper – No Customer Care

I have purchased a pair of Bata slipper vide Cash Memo No.01.12.2013/2/0055-01015 for Rs.499/- on 1st December, 2013 from your show room at Jayanagar, 4th Block, Bangalore.(Article No.8616928) I have noticed that the mould of left slipper has come out and it is causing pain to walk. When I checked up with your Bata Show Room Branch at Yelahanka New Town Bangalore for repair/replacement, (which is nearest to my residence,) they refused to accept for repair/replacement and advising me take up the matter at Jayanagar Show Room, Bangalore I am staying in Yelahanka New Town, to get repair/replcement I have to spend time and money. I request you to advise your show room at Yelahanka New Town Branch for necessary repair or replacement. Thanking you and awaiting your reply at the earliest, Yours faithfully, TKN Prasad Mob.99804943XX

Regards
tkn.prasad@yahoo.co.

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