www.birlatrip.com Birla Trip (Bank account name “Birla Finance Trip), travel and tour booking firm collected two advances from me for Rs. 18000 and Rs. 12900 for Holiday package booking (Air plus sighseeing plus hotel plus food) for Leh Tour for May 2014. Advance was collected on 16th January 2014 and 21 Jan 2014 by NEFT Fund Transfer. Bank Details Birla Finance Trip Axis Bank Mayur Vihar Phase I Branch Account number 913020051133080. Transaction numbers MUM-N01614000 2478859 16 Jan Rs.18000 MUM-N02114000 2919289 21 Jan Rs. 12900 They did not provide the service. As they could not provide the package they promised, Iasked them to refund my amount. They committed for refund by replying to my emails but they did not meet their committed date 5 times till March 2014. I made several hundred calls to their booking agent Mr,Rahul Sharma (might be a fake name) and Owner, Mr.Vikranth Bajaj (may be Fake name). But they always escape knowing that I am in Chennai and they give fake reasons for delay in refund. Since 19 March 2014, their phones and mobiles are also switched off. I believe they are also impersonating people names in their company to avoid me.

Primary relief: Refund complete amount : 30,900 with 6% interest. Secondary relief: Damages for delay in refund and opportunity lost and for telephone calls – Rupees 20,000

Complainant Information
name- karthicsethu e-mail karthic75@yahoo