BSNL Portal Online Recharge Failed – No Refund Customer Care

Dear Sir, On 16-01-2014 I tried to recharge the STV for unlimited bsnl to bsnl calls. But unfortunatel instead of Rs.341/- had paid Rs361/- through net banking. The amount has been deducted from my account but later came to know that no such recharge amount exist.Kindly do the needful to refund the amount.

Regards
hari_r1@rediffmail.

I B. Chenchu Rathnaiah bearing cell no 8985135245 was recharged today ie, 18/01/2014 on 13:52:11 time, with transaction no 10000023214678 worth Rs 200 but payment is taken but recharge is unsuccessful , i have also made a complaint no 134337 so kindly look into the matter and take necessary action as early as possible. yours B.chenchu Rathnaiah

Regards
bchaithu1970@gmail.

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