Dear Sir,

(Sri Venkat Rao garu)

As I have asked about my mobile top up not done in the training programme at RBO, Ramachandrapuram on 29/08/2015) I forward herewith the cms complaint reply about my mobile top up through INB, as per reply the transaction was successful. But top up was not done.

G RAJESHWAR, DY MANAGER (ACCTS)

Mr. Mr. GANJI RAJESHWAR AND M MANJULA
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Your Complaint With Ticket No. OB9992216357621 has been attended to and closed after resolution as under.

As confirmed with the respective merchant, payment against mention transaction id IG00MKWLO2 has been successfully settled on 24-01-2015 with the order no BSBI3644590301 .

We regret the inconvenience .If your grievance persists, please Contact your Home Branch or call us at our Toll Free Nos. 18004253800/1800112211 or visit us at www.sbi.co.in quoting the above ticket number.

We thank you for sharing with us your feedback on the services rendered by us and assure you that it will be our endeavour to provide quality service at all times. We look forward to your feedback in future also.

Thanks and Regards,