1…Bill No. & Date : 208003080, 09/12/2013, I got the Bill Rs. 546\- in which i got charged for Roaming Outgoing charges for calling plus 229703 seconds Rs.281\- which was totally wrong charges i spoken with service provider officers about the bill and they said that they will look into it and to make my services continue they suggested me to pay the bill amt and later i paid the bill. but they never given me any response and information abt the wrong charges… 2…in month of January i again got wrong charges for roaming voice calling i spoken with officers and they again suggested me to make paid for continue service and i did the same for continue service but they never given me any information and when i asked them about itemized bill they said it will charge me extra for the details later …. 3… Bill No. & Date: 216574863,09/02/2014..i got next bill amt 718\- in which i again got wrong charges for roaming outgoing calls plus 448637 in seconds Rs.464\- this time i was totally fed up and i asked them to provide me itemized bill even if it is chargeable they first tried to ignore this by asking me written letters and ID proofs etc but when i provided them all the documents they said they ll provide me detail after 2 days but they lie.. and they provdes me itemized bill after a week with calling detail Rs.119 only when i asked them about Rs 464\- charges they said its data usage but when i asked them to give this information in written with data usage charges after 2 month and thousands of visits they issues a letter to me via post which i didnt received till date again i visit them asked them to provide me the same letter in-person they given me letter by mentioning that charges Rs.464\- is correct for calls ….its not a data charges but they are unable to provide me calling details in itemized bill that i called near to 125 hours as per the bill
>> they stooped my services for a month because of that i got much more loss in my business they should bear my loss because they blocked my services even i told them thousands of time >> Bill Dispute clear and fair billing >> my Mobile number with different operator >> should repay my advanced deposits
Complainant Information
name- Aareez e-mail amer.ansari2@gmail