monitory forgery

On 28th May’2010(7:16 pm) my wife purchased the item of Rs.499.50 from the Big Bazaar, Bagha Jatin’ kolkata with her
debit card(RRN. 014813462002). But we found there was another transaction(POS purchase) taken place of Rs.948.30 from her
account with the same debit card for some other bill(RRN.014813520409) in the same day.
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late fee charged, but payment was made on time.

i paid my bill on last date 27.04.2010 but late fee was charged in next bill. I have the receipt of the Airtel authorized money collector agency. Further in my next bill same thing happened i.e. paid my bill on last date 27.05.2010 but payment receipt by airtel was confirmed by sms on receipt for 28.05.2010. I as having the recepit also. Continue reading

charging without consumer knowledge

I have recharged for 111 last month when I was on roaming at Kerala This was full talk time at Kerala where as this was vodafone live at Gujarat that I came to know later because the amount was not credited then I contacted their customer care from Bangalore that time they informed me that it is to be informed at Kerala ,when I gone to Kerala after one week I visited vodafone store at Palakkad Continue reading

Rs. 11 SMS offer

I recharged with Rs.11 for SMS( 1ps 1sec) in the month of December 2009, it is said that after every 30days it will be automatically recharged. But till date(29th may 2010) no auto recharge is done. From January 2010 every month i called up customer care RCOM,they raise a complaint and ask me to wait for 48Hrs to activate, then resolve for that particular month only. Continue reading