CCLive claimed to have collaboration with institutes such as IIT and the likes. I had registered for a course : “Executive Program in General Management from IIT Delhi DMS (CEP) 2013 ” with them some 5 months back and deposited the registration money, first instalment etc of approximately INR 33,708. After the money was transferred after few days,on 20th Oct’2013 I received an email from them that the course has been cancelled and my money will be returned. the email read this : “Dear Sir. Greetings For the day!!!!! This is to inform you that EPGM Program From IIT Delhi (DMS) has been cancelled due to some unfortunate circumstances. In lieu of the above, we have started the refund process and every candidate who paid will be refunded within 30 – 45 days. So kindly revert with your bank details so that the amount can be transferred into your account. We would also request to kindly provide the payment detail (i.e. Transaction ID/ DD No./ Date/ Amount) so that we can also reconcile our account in order to avoid any inconvenience. Sorry for any inconvenience caused. For any further query feel free to contact us.” On 29th October received an email with the below text : “We have received the bank details from all of you. We shall be processing the refund and the same shall be credited to all of you in the account details mentioned by you . You shall receive an update of the same shortly.” Since then I have sent them 4 emails but nobody responded then on 7th Jan I told them that I am going to complain this to consumer court & they responded back on 9th Jan : “Extremely sorry sir, Refund Courier sent today.” After this I did receive a cheque submitted it in my bank but it bounced and didnt get the money. Send them an email back on 22nd Jan. They replied back on the same date : “Let me check this out. with accounts dept will revert shortly by EOD.” after that again no response for several days I kept sending them email . On Feb 3rd they replied : “please deposit the cheque on the date it is to be presented. Please don’t be frustrated.” Again on 19th Feb they replied “It is to inform you that due to some problem with our Bank we are not in position to make your payment through the cheque we issued you. Kindly send us your Bank Detail so we will deposit directly into your Bank Account. we will inform you after deposit in your account.” Today its 12th March and I haven’t received the money yet. Hence I am seeking your help. Please help me to get my money back.

I want to get my money back INR 33,708

Complainant Information
name- bbanerjee