We ordered a sofa set, from comfort couch, he is a large online seller, contacted him directly, as my retired parents in lucknow were buying this, and they have a budget, he gave us a good deal, he sent an invoice, and 100% payments were sent in advance , and there were endless stories about delays, and we were only told it is sent, but it is all lies, no receipts were given , and all our calls go unanswered now, we have all proofs, even message proofs, in which he has written silly reasons of delay and yet not sent
Economic damage is money lost, and worse is there is a very big mental stress, for my husband , me and our old parents, we have been chasing and calling this person since 2 months, it is sad, despite telling him that this was to make life easy for our parents, Mr Akash, has only given false promises and made stories about sending the sofa, he has mentally tormented us , day after day we have been trying to call, and makes his wife answers or ignores, but now he has disappeared with our money
We would like our Sofa Set as described or our money back along with compensation for the number of calls , messages and mental stress we all have been caused , also he is a fraud, and he will cheat more innocent people, online people should know that this is not a trusted brand