Respected Sir/Ma’am,

It is with a great regret and displeasure that I have to bring to your attention my recent horrifying experience with my Bausch&Lomb Softlens 59.

I have been using Bausch and Lomb contact lenses for a long time now.

Recently I opened the pack of(6 Soft Contact Lenses) monthly disposable lens, and the first pair caused unbearable irritation in my eyes, and I was shocked to find out that when I took them out, one of the lens was torn. Thankfully, the first time there wasn’t much harm caused to my eyes.

The second pair too, it did not feel comfortable and also did not last for much long.

Similarly, the third and the forth pair of lenses were found torn and there were tiny dots in them.

I am in no mood to give you all the vivid details now, not to mention all the trouble I had to go thorough amidst having to attend courts and managing a lot of reading without the lenses.

Initially I thought that it might have been for some other unknown reason, but then all the five lenses were found defective successively, and right now I’m using the sixth pair of lens which is also showing tiny tearings at the edges of the lens.

So it’s now doubtless that the lens that I had got were indeed defective. I request the concerned authorities to take some action regarding my agony asap. Please do replace the lenses and prevent any further mental torture to me!

Please take immediate action in this regard and consider this complaint of an urgent nature, in order to prevent any further trouble to both of us!

Thanking you.

Yours sincerely,
Vallari Gaikwad.
CIDCO Aurangabad,
Maharashtra.

P.S: Let me know[ vallari.gaikwad AT gmail.com] if you need any details while replacing the said lens or any other matter therewith. This is a genuine situation and I expect Bausch & Lomb to look into this matter without having to compromise on the respect that your company commands.