Consultancy Service – Service charges taken not provide service

We had registered with this agency for providing a domestic help paying ? 2500/- registration and ? 10000/- service charges. Maid was provided who stayed for a month and left with her salary of ? 7500/-. As she was not upto the mark in her services we had requested for a new/replacement from the day she left. Till date we do not have any confirmation on this from their end for either replacement or refund.
We had registered with this agency for providing a domestic help paying ? 2500/- registration and ? 10000/- service charges.Till now we do not have any confirmation on mail replacement/money refund.

We need immediate refund of ?12500/-.

Email Id: vijayanshubha@gmail

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