Last week they have debited ?7000 from account without any prior information to me. They simply said below as reason. “In October 2013, I have taken ?7000 from ATM. Due to server problem they didn’t debited at that time. Last week they found and debited”. I don’t know how they close this financial year without checking these amount. If I ask them there is no proper response. Suspense account is legal or illegar ??

I need my money back. Or else I need a proof which shows that I have taken money from atm. They are not ready to provide that. I asked many times. I have proof that I haven’t taken I took statement on that day and there is no transaction at all.

Complainant Information
name- Venkatesh e-mail venkateshramdass@gmail