D-VoiS I-on – Undue Harassment and service outage

Hi, I want to file a complaint against my Internet service provider “D-VoiS I-on” http://www.dvois.com/. My Internet is not working since 13th Aug’13 and I have registered the complaint with them Complaint number :NL113081311200024C logged on 13th August 2013 at 11 am. My user I’d- hitesh404 Today is the 4th day still my Internet is not working in-spite of doing many followups on the I-on customer care number 022- 71737373 and i personally visited the Nerul navi mumbai office at Bhimashakar society but still no success, it’s an complete harassment. I’m unsure when this will be solved maybe in Month? I would need your help to get this solved and take strict action against them also there is no after sales service. Another issue, my broadband plan is of 1MB wherein I’m getting 512 KBPS speed, this is complete cheating to the consumer. Looking forward for a positive response from you D-VoiS more contact details: Bangalore 080 – 23606767/68; 080-23605757/58 tsd@dvois.com Mumbai 022- 64566366 tsd@dvois.com Pune 18001239636 tsd@dvois.com Thanks

I will opt for my complete refund and loss of business due to no Internet from past 4 days and bad service.

Complainant Information
name- Nikhilesh.patel

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