Datawind – Broken product sold not repsonding

when i was visit to customer care of datawind they fist say complaint register only within 48hr after i register complaint they say we are not take your product because complaint register only in 24hr first they give me wrong information and they are say that i damage that product i also go for courier company blue dart they say if we send back u must have to money product details : IMEI:911303701923084 ONLINE ORDER DATE 17 JULY 2014 RECEIVE DATE :21 JULY 2014

I WANT NEW PRODUCT OR THEY REPLACE PRODUCT

Email Id: rupesh.mohite111@gmail.

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