Datawind Innovations – Tablet Not Repaired for 7 Months

I purchased datawind 7CZ mobile from datawind on 27-June-2014. After 10 days the touch functionality is not working. After i informed it to datawind technical support i couriered the device to datawind service center at gurgaon, Haryana. They told that within 2 weeks they will send the device back. Still the device they didn’t return back.Whenever i call technical support and ask the status they are saying that it takes 10 days. for last 7 months they are saying the same response.

I spent around 300 Rs. on going to service center in Mumbai and they are not providing service in borivali. So i sent the the device to haryana service center, it has taken 300 Rs. And while calling customer(technical) support, i spent around 600 Rs.

I Need a refund for the amount i spent along with the tablet price i.e., 3800-00 Or I need to get the device as soon as possible

Email Id: ranjithkathi@gmail.

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