Datawind – Ubislate problem in device dealy in repair

Grievance Status as on 22 May 2014 Registration Number: DOCAF/E/2014/00041 Name Of Complainant:ANKIT Date of Receipt:06 Jan 2014 Received by:Department of Consumer Affairs Forwarded to:Core Centre Officer name:Shri S.C. SharmaOfficer Designation:DirectorContact Address:A-20-21, Institutional Area, NITS Sector 62,Noida201307Contact Number:01204235xxxe-mail:director@core.nic.inGrievance Description:M/s Datawind Innovation Pvt. Limited,Amritshar has send me a Device Ubislate 7CZ In the month of sEPTEMBER some problem arises in the device, so I have sent my Ubislate 7CZ tablet for repairing to the M/s Datawind Innovation Pvt. Limited,563 Dhan Dhan Baba Deep Singh Ji complex, East Mohan Nagar, Amritshar on 12.09.2013 VIA DTDC AWB NO. V13764194 and they have confirmed that they have received the Device. and also assure me that they will return the Device after repairing within 10 to 15 days. But after lapse of approx. 4 MONTH days they are just ensuring after query on phone that they will send my Device within in a week and it happens since last 4 months. Sir, During the period of 4 month I have sent approx. 20 email and approx. 50call to the concerned person but no one has replied in wrinting, only saying on phone that device will be dispatched within a week ,but that week has not came as yet during last 4 month. Now I am very depressed. KIndly look into the matter

So I want at least 15000 thousand relief

Complainant Information
name- aktpk e-mail 998kumar@gmail.

One thought on “Datawind – Ubislate problem in device dealy in repair

  1. Dear Sir ,

    kindly share your contact details with us and our customer care executive will call you shortly and address your issue.

    Regards
    Datawind Innovations .

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