FOR THE LAST 3 months OR ABOVE TELEPHONES ARE LYING DEAD . WE HAVE LODGED COMPLAINTS ON 198 NUMBER OF TIMES. OUR COMPLAINTS HAVE FALLEN ON DEAF EARS . TELECOM PEOPLE OF HARIDWAR ARE NOT ABLE TO SET OUR PHONES RIGHT . NOW WE ARE LEFT WITH NO OPTION BUT TO LODGE OUR COMPLAINT WITH THE DISTRICT CONSUMER FORUM FOR RENTAL EXEMPTION AND COMPENSATION OF DISTURBANCE OF OUR MENTAL TRANQUILITY AT THE HANDS OF BSNL OF HARIDWAR .