I had placed an order Order #100002462 ) Order Date: 6 January 2014 and till date there is no update, I have ordered a Transcend StoreJet 25H3P 2.5 inch 1 TB External Hard Disk purple on 6 January. I waited for 2 to -3 weeks but did not receive the , receive the product. I even asked them to refund the amount paid still no response except to wait more days. they–dejavutrends are not paying ,already i have cancelled the order and pleaded to refund the amount , not even the accept the call and not even answer the mails to refund my amount please help . detalis are as follows please help the order details of dejavutrends and the conversation — Order #100002462 – On Hold Order Date: 6 January 2014 Shipping Address Mr. Gopesh Debnath personal Malanchanagar,Kunjaban,Agaratala PO- Kunjaban srijan art school Near –@ Sonali Guest House West District AGARTALA-, TRIPURA, 799006 India T: 8014821368 Billing Address Mr. Gopesh Debnath personal Malanchanagar,Kunjaban,Agaratala PO- Kunjaban srijan art school Near –@ Sonali Guest House West District AGARTALA-, TRIPURA, 799006 India T: 8014821368 Payment Method EBS Payment Gateway—icici Items Ordered Product Name SKU Price Qty Subtotal Subtotal Rs. 4,617.14 Shipping & Handling Rs. 0.00 Discount (WELCOME2014) -Rs. 323.20 Grand Total (Excl.Tax) Rs. 4,293.94 VAT 5% (5%) Rs. 230.86 Tax Rs. 230.86 Grand Total (Incl.Tax) Rs. 4,524.80 Transcend StoreJet 25H3P 2.5 inch 1 TB External Hard Disk purple TS1TSJ25H3P Rs. 4,617.14 Ordered: 1 Rs. 4,617.14 lot of times i requested to cancel the order nearly hunderd of times and mail them hunder of times and to refund the amountv , but all the times they reply the above things — A customer support staff member has replied to your support request, #702047 with the following response: I apologize for the inconvenience caused for refund, as your requirement have been already in process with our concern department, I request to you provide us some more time that it will refund you soon. I appreciate your time and patience. Thanks & Regards, Sam now it is you to solve my problem , please do the necessary actions against them and take necessary against them please

i just want the amount and the compensation for harassing me for the period and the time i spend to call and contacted,or otherwise i want my amount only please help me

Complainant Information
name- gopesh