Delay in Repair of Acer Laptop

Purchased Acer Nitro5 in August month and its motherboard got damaged within the use of 2 months after purchasing and that is also without playing any games even though its a gaming laptop and there is a lot of delay in fixing the issues, I gave it to the Authorized service centre on 17th of October 2017 still i haven’t received my laptop and the status is showing awaiting spare. I want to know how long it will take to repair my laptop. Case ID- 2466136I Service Centre- DCC Infotech, Pune

Regards
pankajkr4983@gmail.

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