DHL – using fake brand identity by their agent

This company cheated us on the name of DHL, they are using fake brand identity and we were mislead by their agent. The shipment we had parcelled was received after a week from the promised delivery. The agents were very abusive and it was horrible to talk to them to get status of shipment.

I want compensation for their abusive behaviour and late delivery of product. Also, they should not be allowed to use someone else’s brand name as its misleading.

Complainant Information
name- deepak

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